Terms of use

Effective from 29 September 2026

Who we are

Brain is operated by CONFESS Research s.r.o., IČO 26738384, with its registered office at Vítkova 5/32, 186 00 Praha 8 – Karlín, entered in the Commercial Register kept by the Municipal Court in Prague, file C 90664 (“Confess”, “we”). Contact: klouckova@confess.cz.

What these terms cover

Brain is an AI assistant that answers questions from research data a client has entrusted to us. We provide access to clients under a research delivery agreement or a separate order (the “client agreement”). These terms govern the use of the Brain application by individual users and the use of the brain.confess.cz website.

By using Brain you confirm that you have read and accept these terms. If you use Brain on behalf of a client, you confirm that you are authorised to do so.

Access and accounts

A Brain account is created on invitation from Confess or from an administrator on the client’s side. Accounts are personal: do not share your credentials and protect them from misuse. The client is responsible for actions taken under your account until it notifies us that the account has been compromised. Report any suspected misuse to us without undue delay.

Your data

Data the client entrusts to us (tables, decks, interview transcripts and other materials) remains the client’s property. We process it solely to provide the Brain service and within the scope of the client agreement. Each client’s data is kept separate, and Brain never answers from another client’s data.

To produce an answer we send the question and the relevant excerpts of the data to an AI model provider we have a contract with. Under that provider’s terms, this data is not used to train its models. We do not use your data to train models either.

Answers and verification

Answers are generated by artificial intelligence. We do our best to make them accurate: we check the data at several stages, and every answer states the exact source it draws on. Even so, AI can make mistakes. Every user is responsible for checking an answer against its source before acting on it. Brain does not replace the professional judgement of a researcher or analyst, and its answers are not professional advice.

Acceptable use

Use Brain only for the purposes of the client agreement and within the law. Do not try to access other clients’ data or accounts, bypass its security, or copy or reverse-engineer the service.

Intellectual property

The Brain application, its software, design, AI model instructions and all other components of the service belong to Confess and are protected by intellectual property law. You receive only a non-exclusive, non-transferable right to use Brain for the duration of the client agreement. Answers Brain produces from the client’s data may be used by the client to the same extent it may use the data itself.

Availability and changes to the service

We provide Brain as a continuously developed service. We aim for uninterrupted availability but do not guarantee it; maintenance and outages may occur. We may change, add or remove features of Brain. We will inform the client in advance of material changes that reduce existing functionality.

Liability

Brain is intended for businesses and professionals. To the extent permitted by law, we are not liable for indirect damages, lost profit, or decisions made on the basis of answers that were not verified against the source.

Termination of access

We may suspend or terminate a user’s access if they breach these terms or endanger the security of the service. The client terminates its use of Brain under the client agreement. After the agreement ends, we return or delete the client’s data as agreed there.

The brain.confess.cz website

The website’s content is informational. We measure visits to it with Google Analytics. How we handle personal data is described in the Privacy notice.

Final provisions

These terms are governed by the laws of the Czech Republic, and the courts of the Czech Republic have jurisdiction over any dispute. We may update these terms; we will publish the new version on this page and inform the client of material changes. The current version is always the one published here.